The Joy to Lead Podcast

Leading Yourself & Your Team During a Pivot

May 21, 2020 Kaylan Thompson
The Joy to Lead Podcast
Leading Yourself & Your Team During a Pivot
Chapters
The Joy to Lead Podcast
Leading Yourself & Your Team During a Pivot
May 21, 2020
Kaylan Thompson

What steps do you take when you find yourself in a season of serious transition, or, if you need to make a pivot in business? HOW do you actually do that, and how do you lead your team without losing their trust and confidence in you along the way?

In this episode, you'll learn:

>> How to observe, orient, decide and take action to transition or pivot
>> How to invite your team into the process and inspire them to take action
>> How to receive feedback on your plan
>> How to ENACT the plan efficiently and effectively
>> And, how to check-in and ensure the plan's effectiveness

The book mentioned in this episode is The Creator's Code: The Six Essential Skills of Extraordinary Entrepreneurs by Amy Wilkinson

Show Notes Transcript

What steps do you take when you find yourself in a season of serious transition, or, if you need to make a pivot in business? HOW do you actually do that, and how do you lead your team without losing their trust and confidence in you along the way?

In this episode, you'll learn:

>> How to observe, orient, decide and take action to transition or pivot
>> How to invite your team into the process and inspire them to take action
>> How to receive feedback on your plan
>> How to ENACT the plan efficiently and effectively
>> And, how to check-in and ensure the plan's effectiveness

The book mentioned in this episode is The Creator's Code: The Six Essential Skills of Extraordinary Entrepreneurs by Amy Wilkinson

Speaker 1:

You're listening to the Joyce lead podcasts and in this solo episode I'm talking all about how to lead your team and yourself during a pivot, in a season of transition in your business.

Speaker 2:

[inaudible]

Speaker 3:

I think we can all agree that growing our business alone is pretty dang hard, but here's the bright side. We don't have to go alone. Welcome to the joy to lead podcast where we're all about rising up the next generation of leaders and building teams of purpose and world change. My name is Caitlin Thompson, leadership and team building coach. For entrepreneurs like you, each week we meet with business leaders to bring you life, giving strategies and encouragement to help you grow your team, scale your business, and step into the leadership role that you were created for. So warm up that cup of coffee for the second or third time. And let's dive in

Speaker 2:

in today's episode.

Speaker 1:

Hey guys, if you've been around for a while, you know that my mission is to rise up a generation of leaders who rise up leaders in their wake. Your leadership is your legacy and that's why I'm so excited to announce the second official launch of my joy to lead group coaching program. You guys, doors have been closed since the first time this program launched in January and since then we have been growing and learning together and for the first time ever I'm opening up the doors to this community starting June 22nd for five days, June 22nd, 2020 this is a program for leaders who dream to build a team. This coaching program is in an intimate setting where you'll cultivate skills and knowledge required to attract top talent, lead engaged team members, and scale your business with vision and joy. If you want to grow your business this year by building a leading a team that you love, it's time to join us and put in the work through this program. You'll gain access to monthly group coaching sessions. You'll also get, if you're on the wait list quarterly, one on one leadership coaching, like I coach my clients every single quarter. You'll have a one-on-one private coaching session with me. This is for waitlist members only. So you want to get on the wait list, head over to [inaudible] dot com backslash waitlist to learn more, get on the wait list and be the first to know when doors open.

Speaker 1:

Hey guys, today's episode was actually a request from a client and she has been going through a season of transition in her business and really a phase of brand experimentation, trying to find her niche and trying to communicate it. And so she has a small team and she has been in a season of pivot and I think a lot of us might actually be finding ourselves in a season of pivot right now and um, that might be overwhelming us and confusing us, especially if we're leaving a team. And so today I want to talk about how to lead ourselves and lead our teams through a season of transition, a season of pivot and the season of change, especially if that is impacting your overall mission, any processes that you have in place for your team and any goals that you have with yourself and your team.

Speaker 1:

So let's just dive right in. So I was recently reading a book called the creatives code and I'll link it in the show notes down below. Um, and it was a really good read. There were a lot of takeaways. One of them is perfectly applicable to today's discussion, so I want to share it with you. So before you can lead your team through a pivot, of course you have to lead yourself through a pivot because as Michael Hyatt says, self-leadership always comes before team leadership. It always proceeds team leadership. Net means you can't lead others until you can orient and lead yourself. And this book, the creatives code broke down leading ourselves through pivots really well and he calls it flying the OODA loop. O O D a, the OODA loop. Um, sounds kind of fun when you say it really fast like that. Um, but I think this is a great way to orient ourselves and to lead ourselves during a season of change.

Speaker 1:

And that is simply this to first observe, observe what's changing, observe what will need to change in the future. Observe, observe, observe, survey the landscape, try to get as much information into your brain. About the situation, about your feelings, about the situation, any data you can find. You know, if you're like me, you probably want to, you might have a lot of feelings when you're in a situation. It's almost like your emotional brain, whatever side of that brain it is. It's the left brain, the right brain. I think it's the left, I don't know, but it almost feels like it's flooding me with so many emotions that I feel like I have to act fast and I often act too fast because I'm acting at the urging of those emotions when really what those emotions are for. They're kind of like a lights, a light sensor.

Speaker 1:

It's flashing and it's actually telling us not to act as telling us to pay attention and I don't want us to confuse those heightened emotions, that feeling of nervousness, anxiety, worry, fear that tightness in the pit of our stomach, the sleepless nights, whatever it may be that's telling you that it's time to change and time to pivot. Listen, first, take those cues to sit back and observe. And what this means is give yourself a time period to research. That means interviewing other people, going to mentors, listening to your business coach, going to your mom, going to your dad, going to your spouse, um, sitting down and being really introspective. Think of your information that you need to gather as being in a bucket. And when you feel those emotions that are telling you, it's time to make a change or you're getting any kind of indicator, even if you're not a highly emotional being, even if even if that's not how your brain works, you're receiving cues that are telling you that it's time to make a change.

Speaker 1:

And before you make any kind of decision, I want you to see that bucket as being empty. And your job right now is to observe and to fill that bucket up to the brim with as much information as you can. Give it to an order to make a decision. So that's the first thing in the OODA loop is to observe. The second is to orient yourself. So sit with that information. Let it sit and settle into your brain. You know, as soon as you get all the information, if you are a high action taker, you may want to jump right into action as soon as you get information. But you need to sit with it again. Give yourself some time, orient yourself with the information that you just gathered. And then the next thing in the OODA loop is to decide. After you've observed, you've researched, you've oriented yourself, the information has settled into your brain, then make a decision and then the next thing you do is take action.

Speaker 1:

And that is to create an action plan. Redraw your goals, recast some vision. If you need to, um, recast any messaging that you need to do. And I want you to create a draft, whatever you create, I want you to think of it as a draft that you are going to present to your team. Because then here's the second phase. And that is starting to lead your team through a pivot and a season of transition. And the first thing that you want to is to get real with them. Say, Hey, things are changing and if we don't change as well, there's going to be some serious impact on our business. Um, and I think with entrepreneurial teams, we have a unique privilege to be vulnerable in this way that very large companies don't necessarily have, well they have it, but it's more difficult for them to enact on that privilege because we are so close to our team members, they can see the landscape just as well as we can.

Speaker 1:

And if we don't address it, then they're going to start making conclusions. And that leads to teen derision and uncertainty. And so we want to overcome that and to combat that with vulnerability. And literally what we do is we get on the same playing field and we say, listen, here's the reality. Here's what's taking shape. We need to change. And I have a plan of action that I want to present to you guys and receive feedback on. So as you lead, your teams may, may look like of a state of the union at first. And so the first thing that I want you to do in leading your team is to inspire them into action. And so this may literally be a meeting that you look at as a state of the union. So you're stating the vision, the purpose, the reality is how that's affecting the, the vision, the purpose going forward.

Speaker 1:

And then I want you to present your draft of the plan and I want you to break down your thought process behind it, your emotions behind it, the research that went into it. And I want you to present along with this a clear understanding of what success in this transition looks like and what's on the line. If you don't successfully make this pivot, oftentimes with small businesses that may mean our jobs. And that's a huge, um, motivator for teams to rally together, especially during seasons of pivot as well. And then the next thing I want you to do after you've presented all this information, the hard realities, your vulnerability, and your plan for the future, I want you to invite them in. And that is by simply listening. We may have a tendency you as we start to re receive feedback to either start talking more or to defend ourselves if we start to get negative feedback.

Speaker 1:

But I challenge you to set a timer in your mind and just listen and don't say a word. I want you to ask a question and then be silent. And if no one answers stay silent, it could get very awkward. But you're setting an expectation that you need your team to rise up and to, um, give of themselves to put themselves into the business. And so that may simply start by asking, okay, after hearing all this, after seeing my plan, I want to know what you're thinking. And then you shut up. Don't talk, don't say a word. Let them respond. And if you have a team member, I think all of us might have some garrulous team members, some team members who are more apt to share ideas. It'd be innovative and creative and really excited. But we also may have team members who kind of sit back on the sidelines and they're focused on observing and receiving information.

Speaker 1:

And they may be quiet. But I don't want you to move on until every single person has spoken up. And if that means that you have to call out people and say, Hey Sam, you haven't said a word. I really need to know what you're thinking here. And then shut up. Be quiet. If there's one thing that I could, um, there's one thing that will really make your meetings transform is to shut up and listen. So ask them, what ideas do you have? What are you feeling? And then I want you to ask them, what risks do you see here in this plan? What are some some gaps that I may have missed? Where might there be some obstacles that I'm not perceiving right now or anticipating? Ask them to come up with ideas, to see risks, and to come up with plans of actions around it.

Speaker 1:

So like I said, you came to this meeting with a draft. I want you to leave with a plan. Okay? The next thing is to delegate, of course, but I need you to divvy up the responsibility and the accountability. So that means every milestone, every, every step along the plan. You know, who is mainly responsible for the delivery of that action step and who's going to be holding them accountable. Cause at the end of the day, especially in a season of transition, when so much is on the line, everybody needs to be accountable to everybody. And it needs to be very clear who's, who's going to check up on me? Like we should be hiring people who are, who self-initiate and who are very self-responsible. Yes. But we have to make sure that our team, especially in this season, is working in such tight knit ways than ever before.

Speaker 1:

And that means that everybody is held accountable for every thing. So we need to be very clear in who is responsible for what and who's going to be checking in on them. And then the next thing is I want you to create and set milestones for check-ins. So this is before you leave this meeting, I want you to have a detailed plan that details all the steps that you guys are going to pursue. But then throughout the way, I need you to create milestones. Like once we hit and achieve this goal, then we're going to come back together and we're going to re observe, reorient to side if any changes need to be made. And then take action again. So you're creating and every step of the way you're creating a draft that will get you the next few steps. Then you're going to come back again and redo the whole thing again or not redo, but you're going to fine tune.

Speaker 1:

You're going to review the plan. How effective has it been so far? What obstacles did you observe in as you took action? What? How do you need to pivot the plan? And then you repeat, repeat, repeat, repeat. So once you guys have made it through several milestones, I need you as the CEO to re orient yourself to reap pivot, to reserve, to review your OODA loop again. So that means go back and observe, orient, decide and take action. Go back to your team with a draft. If a pivot of further pivot needs to be made. So we need to constantly be in a state of going through that OODA loop like this. It's really funny to say, but we always need to be going back through, observing, orienting, deciding, and taking action. And you know, if a pivot needs to be made in the future, that action includes going to our team.

Speaker 1:

Okay guys, thank you so much for tuning in today. I hope this was helpful to you guys. If you want to have, if you have any more questions about leading during a pivot, about pivoting, about leading yourself during a season of transition, head over to Instagram, let me know. Hop into DMS. Send me a voice message. Um, text me whatever. I'm here for you. I want to know your questions and I want to help you work through them. Um, you can even send me an email if you'd like. Um, kaitlin@joytolead.com. Um, yeah, thank you guys for being here. Let me know what questions you have, and if you haven't yet, I'd be so honored if you would subscribe and review the podcast because as you know, that slight currency around here in the podcast world that helps get more listeners. That helps get more podcasts episodes to the right listeners, to people who really need to hear this message. So I would so appreciate it if you subscribed, if you reviewed and you know, if you feel so urged, you can screenshot and share on Instagram. Wow, I'd love that so much and I would reshare of course. But thank you guys and I'll catch you next week.

Speaker 3:

Thanks for tuning in to the [inaudible] podcast. Be sure to subscribe so you don't miss a single episode to access this episode, show notes. Head over to www dot [inaudible] dot com backslash pod pass to dive in. If you love today's episode, I'd love it if you share it with a friend or if you really loved it, gave the show a review. So thanks for tuning in and remember already have everything you need, the drive, the courage, and most importantly, the joy to lead.